How does this work?
Welcome to Zamkol's self-service page to process warranty requests and inquiries. This page allows you to contact us when you encounter a product issue or quickly help resolve any other issues you may have. We apologize in advance for any inconvenience that may have caused your Zamkol purchase.
If your product is defective during the warranty period, please contact us via the feedback form below to let us know what we can do for you. Before you submit your warranty claim, you can save time when you first solve the problem by visiting our FAQ page or by viewing the instruction manual.
Thank you in advance for all the information you provided; we know that your time is invaluable.
Order ID:You can find this information in the order history of your purchase account.You can find it in the product packaging or in the manual. Some models are printed directly on them. Models help us identify the exact brand and model of the product more accurately than the product name.
serial number: The serial number can be found on the body of the product itself. It is located on a sticker, label or directly on the product. Looks like SN: FY529241.
Amazon buying website
order details:A proof of purchase is required to process the replacement warranty request. You can use the 'Image' upload tool at the bottom of this page to upload a screenshot or pdf of the order invoice.
Current address:(If you request a replacement, we will arrange to send it to this address.)
Image: Upload the proof of purchase here.